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Charter procurement for family offices.

This page is written for the person who arranges the flight — usually the assistant, the chief of staff, the operations head; often enough, the principal, handling it directly. Either way the job is the same: a choice made fast, defensible later, and never thought about again. That is the product.

The real brief

The person who books does not fly. The person who flies does not book.

Every family office knows this split, and most aviation marketing ignores it. The principal wants the trip to simply happen. The office wants something different: a decision that stands up later — to the principal, to a trustee, to the family's own accountants. So we do not sell the cabin. We sell the file. And when the principal books directly — as plenty do — both jobs land on the same person at once, which is exactly when the file earns its keep.

For the principal

One coordinator, the same from first message to touchdown. No app, no queue, no re-explaining. The aircraft is vetted before it is offered, and nothing about the trip ever appears anywhere.

For the office

A paper trail built to be forwarded: audit status, insurance, crew, aircraft history and an itemized figure — retrievable later regardless of who in the office originally arranged the trip.

For the books

Consolidated invoicing in the office's format, one figure with its inclusions listed, exclusions written as exclusions before signature, and the few post-flight charges that exist at all named as possible before you sign.

No office required

If you are the one flying, and you would rather just handle it.

Plenty of principals never route this through anyone — they pick up the phone and expect it done. That works here exactly as you would want it to: one WhatsApp message with the route, and the reply is three options with the same diligence file, within two hours. No account to open, no app to install, no call you did not ask for. The decision is just as documented when you make it yourself — the file simply goes into your own records instead of the office's.

Want a number before talking to anyone? The search page prices a planning band the moment a route and a party are typed — class, flight time and an honest range, positioning excluded. Or skip it entirely: one message is enough.

The diligence file

Every trip arrives with the exhibits you would need if anyone ever asked.

Third-party safety audits exist precisely so that an office does not have to take a broker's word for anything. We use them the way they were designed to be used, and we hand you the evidence rather than a badge.

  1. The operator, verified. Air Operator Certificate, and the operator's standing with the independent audit bodies — ARGUS and Wyvern — explained in plain language: what the audit actually checked, and when.
  2. The insurance, in numbers. The certificate itself, with hull and liability limits stated — not "fully insured" as a phrase. Where the operator's policy allows it, the office or its passengers are named as additional insured with a waiver of subrogation; we say whether it does before you have to ask.
  3. The crew, against the route. Hours on type and the pairing's recency, read against the sector being flown.
  4. The aircraft, with a history. Age, configuration, and anything about the airframe worth knowing before it is chosen.
  5. The figure, itemized. What is included, what is excluded, and what might yet occur — winter de-icing, peak surcharges — named with an indicative number before you sign.

The file is yours to forward. It is prepared so it can go to a principal, a trustee or an auditor exactly as it is — because the point of it is that you never have to defend the decision alone.

Where charter fits

Most families that fly privately own the aircraft. Charter is for the days ownership cannot cover.

Around three quarters of large family offices own at least one aircraft, and fewer than one in ten use charter as their primary lift. We are not here to argue with that arithmetic. We are here for the gaps in it:

When the flagship is down

Scheduled maintenance and AOG do not consult the family's calendar. A vetted equivalent, positioned quietly, with the same discretion standard as the owned aircraft.

When one aircraft is not enough

Two missions on the same day, a delegation split across cities, the season weeks when everyone needs to be in three places. Supplemental lift, on the office's terms.

When the owned aircraft is the wrong tool

Staff movements, cargo, a two-hour sector that does not justify the flagship's operating cost — or a runway it cannot use.

If your office is earlier in the curve — deciding between charter, jet card, fractional and ownership — the four-model arithmetic is published here, break-evens and traps included, next to the cost anatomy. We would rather you read both before anyone quotes you anything.

How options are presented

Three aircraft, each with its reason. Never a catalogue.

A searchable page of forty jets transfers the work — and the risk — back to you. Our answer to an enquiry is three options, curated, each carrying one line on why it was chosen:

The sensible one

The figure is lowest and here is exactly what you give up for it — usually cabin size or positioning convenience, never the safety floor.

The recommended one

The balance the desk would book for its own principal, and the reason in one sentence.

The uncompromised one

The newest airframe, the largest cabin, the most convenient timing — priced so you can see what the difference actually buys.

And the quote names what we rejected: if two cheaper aircraft were passed over for crew-duty margins or audit standing, that is written down too. The comparison you did not have to run is part of what you are paying for.

How we are paid

A brokerage margin, written on the quotation as its own line.

The charter market's habit is a margin folded invisibly into the total — commonly five to ten percent, mentioned never. Ours is stated. There are no volume rebates from operators steering our recommendation, no card program locking in your capital, and no fee that was not named before signature. An office that can see how its counterparty earns can predict how it will behave; that is the whole argument.

A business jet being refuelled on a wet apron at dusk, an Aeroinis ground coordinator in a high-visibility vest reading a tablet beside the bowser
Fuel, handling, crew, positioning, the parking the aircraft pays for overnight. This is the part of the total a margin sits on top of — and why the margin is easier to argue about when the rest of it is itemised.

Discretion

Policy, not a promise.

What we never publish

Client names, tail numbers, routings, photographs of passengers. Not in marketing, not in case studies, not "with permission". You will find no client logos on this site; that is deliberate.

What we sign

An NDA before the first itinerary is discussed, on the office's paper or ours. Enquiry data lives at the desk and is never resold or shared.

What happens to the data

Identity documents are asked for once, because the operator and its insurer require them for the manifest, and they go no further than that manifest. Enquiry and passenger data is kept for as long as the law and the insurers require, then deleted; on request we say what we hold about an office and its passengers, under Turkish and EU data protection law.

What stands in for testimonials

Nothing on a website can prove discretion — publishing praise would disprove it. References exist and are given privately, under NDA, when a family asks. The offer is the proof.

Continuity

The account outlives the assistant.

Office roles change hands faster than family relationships do. So the relationship is institutionalized on our side: the family's preferences — aircraft, catering, FBOs, the seat that faces forward — live in a preference file at the desk, with the full service history, retrievable by whoever holds the role next. A new chief of staff inherits a working account on day one, not a stranger's phone number. The account also carries roles — who may request, who approves, who pays — three people in three cities if that is how the office works, and more than one principal under one office, each with a separate preference file and a separate statement.

One true constraint worth knowing, offered as information rather than pressure: in peak windows — school holidays, the season weeks, the events on our live calendar — booking 72 hours ahead materially widens which aircraft can be offered. Outside those windows, hours are usually enough.

Before you call anyone

The tools are public. Use them without talking to us.

The atlas and the season

Business-jet traffic on a live map, the season's events with verified dates, and an indicative price from your own departure city for any of them — before you write to anyone. No identities are shown. Open the atlas →

The empty-leg board

Repositioning sectors at 25–75% below full charter, with the honest trade written next to them. The current board →

The agreement, published

Every clause of the charter agreement is on the site before a booking exists: what is named before you commit, cancellation, aircraft substitution, delay, liability, governing law. Read it before you ask for a quote. The agreement →

When you are ready

Send one route. The reply is three options and the file — within two hours.

From one coordinator who stays on the trip to touchdown. No form funnel, no call-back promise, no follow-up sequence if you go quiet.

Start with a route → go@aeroinis.com WhatsApp the desk