Effective 2026 · Based on The Air Charter Association (BACA) standard passenger charter terms, adapted for Aeroinis' role as broker. The signed Air Charter Terms of Business issued with a Quotation prevail over this web version.
These Terms of Business govern the arrangement by Aeroinis Aviation of air charter services on behalf of a client. They are based substantially on the industry-standard passenger aircraft charter agreement published by The Air Charter Association (formerly the Baltic Air Charter Association, “BACA”), adapted for Aeroinis’ role as an air charter broker. By requesting a quotation or confirming a Flight Order, the Charterer accepts these Terms.
Broker status disclosure. Aeroinis Aviation acts solely as an air charter broker and as agent of the Charterer. Aeroinis does not own, operate or control any aircraft and is not a direct or indirect air carrier. All flights are performed by a licensed Aircraft Operator (the “Carrier”) holding a valid Air Operator Certificate. The contract of carriage is entered into directly between the Charterer and the Carrier. Aeroinis is not a party to that contract of carriage and assumes no liability for the operation of any Flight.
In these Terms, unless the context otherwise requires:
— “Aeroinis”, “we” or “us” means Aeroinis Aviation, acting through its relevant contracting entity as stated on the applicable Quotation or Invoice.
— “Agreement” means these Terms together with the applicable Quotation, Flight Order and any Special Conditions.
— “Aircraft” means any aircraft (including helicopters) offered or operated in connection with a Flight.
— “Booking Date” means the date on which the Charterer confirms a Flight Order and payment becomes due.
— “Carrier” means the licensed Aircraft Operator that performs the Flight and holds operational control of the Aircraft at all times.
— “Charterer”, “you” means the person or entity requesting the Flight, whether for its own account or on behalf of passengers.
— “Charter Price” means the total amount set out in the Aeroinis Invoice for an Agreement, inclusive of Aeroinis’ brokerage fee.
— “Flight” means a flight or series of flights described in a Quotation or Flight Order.
— “Flight Order” means the written confirmation by which the Charterer accepts a Quotation and appoints Aeroinis as agent to arrange the Flight.
— “Quotation” means the written price and itinerary offer issued by Aeroinis for a specific Flight.
— “Special Conditions” means any variations required by the Carrier which, in case of conflict, take precedence over these Terms as between the Charterer and the Carrier.
2.1 Aeroinis acts as an interface between the Charterer and its network of vetted Carriers. When the Charterer books a Flight through Aeroinis, the Charterer enters into a direct and legally binding contract of carriage with the Carrier.
2.2 From the time of booking, Aeroinis supports the Charterer in its capacity as intermediary. Aeroinis’ aim is to make the enquiry, the booking and the Flight with the Carrier seamless.
2.3 Aeroinis does not act as air carrier and does not provide air transportation services. Aeroinis does not assume liability for any act or omission of the Carrier or of any third party, or for anything arising out of or in connection with the Flight, whether incurred by the Charterer or by its passengers.
2.4 Prior to offering any Carrier, Aeroinis verifies the Carrier’s Air Operator Certificate, insurance cover and fleet authority, and reviews its safety record. Aeroinis exercises reasonable care in selecting Carriers but does not warrant the performance of any Carrier.
3.1 Each Quotation sets out the itinerary, Aircraft type, Charter Price, what is included and excluded, and the period for which the Quotation is valid. Unless stated otherwise, a Quotation is valid for 48 hours and is subject to Aircraft availability, Carrier acceptance, owner’s approval, and the necessary permits, slots and traffic rights at the time of confirmation.
3.2 A booking is made when the Charterer confirms a Flight Order in writing (including by electronic means or e-mail). By confirming a Flight Order, the Charterer appoints Aeroinis as its agent to arrange the Flight with the Carrier, for and on behalf of the Charterer, and accepts these Terms.
3.3 The Charter Price is based on aviation fuel costs calculated on the Booking Date. If the cost of aviation fuel increases between the Booking Date and the date of operation, the Charterer shall, if required by the Carrier, pay on demand such amount as fully compensates the Carrier for that increase.
3.4 Flight bookings are identified by internationally recognised ICAO (four-letter) and IATA (three-letter) airport codes, and not by airport names, which are subject to change and interpretation.
4.1 The Charterer shall pay the Charter Price at the time, in the amount, in the currency and to the account specified in the Invoice. Aeroinis is authorised to receive payment on behalf of the Carrier and deducts its brokerage fee before remitting the balance to the Carrier.
4.2 Unless otherwise agreed in writing, full payment in cleared funds must be received before the Aircraft is secured. Time shall be of the essence for payment of the Charter Price and any other sums due.
4.3 The Charter Price is agreed in the currency shown on the Quotation. At the Charterer’s request, Aeroinis may in its discretion accept settlement in EUR, USD or GBP. A revised Invoice will be issued converting the Charter Price at the prevailing mid-market rate plus a currency administration fee. If immediate payment is not received, Aeroinis may recalculate the conversion at the date of payment and issue a further Invoice for any shortfall.
4.4 No set-off or counterclaim shall entitle the Charterer to withhold payment of any sum due under an Agreement.
4.5 If any sum is not paid when due, interest shall accrue on the unpaid amount at 6% per annum above the applicable central-bank base rate, calculated daily from the due date until payment. In the event of non-payment, the Charterer shall additionally be liable for all legal, court and recovery costs incurred.
4.6 Any charges not included in the Charter Price — including but not limited to de-icing, in-flight connectivity, additional ground time, or costs arising from routing or manifest changes — shall be invoiced separately and paid on demand.
5.1 A Flight is confirmed and activated only once Aeroinis has received full payment in cleared funds (unless otherwise specified in writing) and the Carrier has accepted the booking.
5.2 The final operation of a confirmed Flight remains subject to crew availability, international overflight permits, airport slots and airport parking being in place. Non-availability of any of these may result in an adjustment to the Charter Price or, where it cannot be resolved, in re-accommodation or cancellation under these Terms.
5.3 Safety is the overriding priority. The captain of the Aircraft has complete and final discretion over the preparation of the Aircraft, whether a Flight is undertaken, any deviation of route, where a landing is made, and whether a Flight is abandoned once begun. The Charterer accepts all such decisions as final and binding.
6.1 Any request to change routing, timing, airport, passenger manifest or other Flight requirement is subject to the Carrier’s sole discretion. Where accommodated, Aeroinis will issue an amended Flight Order and the Charterer shall pay any additional costs on demand.
6.2 If the Carrier cannot perform a confirmed Flight due to a technical failure or Aircraft unavailability, Aeroinis will use reasonable commercial endeavours to source a suitable replacement Aircraft and will disclose any additional cost. If a replacement is found but the Charterer declines it, Aeroinis remains entitled to its brokerage fee. If no replacement is found, the Charterer’s sole remedy is a refund of the Charter Price (less Aeroinis’ brokerage fee) for the part of the Agreement that cannot be fulfilled, calculated pro rata by flight hours.
If the Charterer cancels any Flight after confirmation of the Agreement, the following charges are payable immediately to Aeroinis as agreed compensation, save where the applicable Carrier’s Special Conditions impose a stricter scale, in which case the stricter scale applies:
| Timing of cancellation | Charge |
|---|---|
| After confirmation of the Agreement | 10% |
| 30 days or less before scheduled departure | 25% |
| 7 days to 48 hours before scheduled departure | 50% |
| Within 48 hours of scheduled departure | 75% |
| Less than 24 hours, or passenger no-show | 100% |
7.1 Where a Carrier imposes its own cancellation terms as a Special Condition, those terms take precedence to the extent they are stricter than the scale above. Aeroinis will disclose any such Special Condition before booking wherever possible.
7.2 Card processing fees and any pre-authorised card charges are non-refundable in the event of cancellation.
8.1 The Charterer shall provide, in good time, the identity and travel documentation of all passengers as required by the Carrier, and shall ensure that passengers and baggage arrive at the specified check-in point in sufficient time to be carried. If a passenger fails to arrive in time, neither the Carrier nor Aeroinis bears any liability, and no obligation arises to make alternative arrangements.
8.2 The Charterer and its passengers (including any pets) shall comply with all applicable customs, immigration, police, public-health and other lawful requirements of any state to, from or over which the Aircraft is flown.
8.3 The Charterer shall hold harmless and indemnify the Carrier and Aeroinis against all claims, demands, liabilities and costs of any kind arising from any default by the Charterer or its passengers, whether arising in contract, tort (including negligence) or otherwise. This indemnity survives termination of the Agreement.
8.4 The Charterer shall be liable for any damage caused to the Aircraft by the Charterer or its passengers, and for any cleaning costs (including those arising from smoking on board, all Aircraft being non-smoking unless confirmed otherwise in writing).
8.5 No unlawful goods, contraband or dangerous articles may be carried. The Carrier may refuse to carry any passenger or item where required by law or where, in its reasonable judgement, safety or good order would otherwise be compromised.
9.1 The contract of carriage is between the Charterer and the Carrier. The Carrier’s liability for death of or injury to passengers, and for baggage, is governed by the applicable international conventions, including the Montreal Convention 1999 where applicable. Under that Convention there is no financial limit on liability for passenger death or bodily injury; for proven damages up to the limit set by the Convention the Carrier cannot exclude or limit its liability, and above that limit the Carrier may defend a claim only on limited grounds. Special Drawing Right values are published by the International Monetary Fund.
9.2 Aeroinis acts as agent and broker only. To the fullest extent permitted by law, Aeroinis shall have no liability to the Charterer or any passenger for any loss, damage, delay, injury or expense arising out of or in connection with any Flight or the acts or omissions of any Carrier or third party. Nothing in these Terms limits any liability that cannot be limited by law.
9.3 Aeroinis shall not be liable for any failure or delay in performing its obligations caused by force majeure or any cause beyond its reasonable control, including but not limited to weather, air-traffic restrictions, strikes, technical failure of an Aircraft, or the act or omission of any authority or Carrier.
9.4 Save for liability that cannot be excluded by law, Aeroinis’ total aggregate liability under or in connection with any Agreement shall in no event exceed the brokerage fee actually received by Aeroinis in respect of that Agreement.
10.1 The Charter Price, payment terms and other commercial terms of each Agreement are confidential to the parties and may not be disclosed to third parties without prior written approval. Aeroinis treats every enquiry in strict confidence and does not resell client data.
10.2 Aeroinis processes personal data in accordance with its Privacy Policy and applicable data-protection law, including the Turkish Personal Data Protection Law (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).
11.1 An Agreement may be terminated immediately on written notice by Aeroinis or the Carrier if the Charterer fails to pay any amount when due, or behaves in a manner likely to bring Aeroinis or the Carrier into disrepute.
11.2 On termination for the Charterer’s default, all sums then due become immediately payable, the Carrier may retain any deposit, and the Charterer shall indemnify the Carrier and Aeroinis against all resulting loss and cost.
12.1 Notices under an Agreement shall be in writing and are deemed given when delivered by hand, e-mail, or first-class post to the address stated by the receiving party.
12.2 The Agreement constitutes the entire agreement between the parties in respect of the charter described in it and supersedes any prior representation. No variation is effective unless made in writing.
12.3 The Charterer may not assign the benefit of any Agreement. No failure or delay by Aeroinis or the Carrier in exercising any right operates as a waiver of it.
12.4 A Flight Order and any Special Conditions may be executed electronically or by physical signature, and in counterparts, each of which is an original and all of which together constitute one instrument.
12.5 Governing law and jurisdiction shall be as stated on the applicable Quotation or Flight Order, reflecting the Aeroinis contracting entity for the transaction. Where not stated, the Agreement shall be governed by [English law] and subject to the [non-exclusive] jurisdiction of the [English courts]. [To be confirmed by legal counsel for each contracting entity — Türkiye and Montenegro.]
Document control
Aeroinis Aviation — Air Charter Terms of Business. Version 0.1 (draft). Prepared as a working draft grounded in The Air Charter Association (BACA) industry-standard charter agreement. This draft is provided for internal use and must be reviewed and approved by qualified legal counsel in Türkiye and Montenegro before publication or execution. Bracketed items require confirmation.