What it is
Same urgency, no seat booked.
NFO is not a slower promise — it is a different mechanism. The desk finds the first flight with capacity for your piece, books it as cargo, lodges the export entry and hands over to a customs broker at the other end. It travels in the hold of a passenger aircraft or on a freighter, whichever leaves first. Because there is no ticket and no courier, it costs less; because there is no courier, nobody is standing next to it when something goes wrong.
- Too big for a bagAbove ~30 kg or cabin dimensions, but far below a charter.
- Hours matter, minutes do notTomorrow morning is acceptable; next week is not.
- Nothing needs escortingNo chain-of-custody requirement, no export licence rider.
- A broker waits at the far endSomeone can clear and collect it from the freight terminal.
Which one
NFO, on-board courier or charter.
The desk compares all three against your deadline before proposing any of them. This is the comparison, stated plainly.
Two things decide it more often than anything else: whether the piece fits a person's baggage, and whether it may be left unaccompanied. If it fits and must not be left, the answer is an on-board courier. If it fits and may be left, NFO. If it does not fit, the comparison moves to cargo charter.
How a shipment runs
Four moves, and one thing to watch.
The thing to watch is the cut-off. A flight departing at 15:00 may stop accepting freight at 11:00. Most NFO shipments that miss a day miss it at the terminal door, not in the air — which is why the desk asks where the goods are now before it names a flight.
Questions
What clients ask.
Is NFO guaranteed to be on the next flight?
It is booked onto the first departure with confirmed space that also clears the acceptance cut-off. Airlines can offload cargo for weight and balance or for a full hold — rarely, but it happens, and if it does the desk rebooks and tells you the same hour, not the next day.
Can you collect from our factory?
Yes, and on most European lanes that is how it runs. Collection, terminal acceptance and clearance are arranged as one file so there is a single number to call.
What cannot go NFO?
The same restrictions as any air cargo: undeclared goods, dangerous goods without proper declaration and packing, and anything the airline or route prohibits. Cash and bearer instruments are not carried at all.
Why would I pay more for an on-board courier instead?
For custody and for the customs channel. A courier clears in person in the passenger hall, which is usually faster than freight import, and the shipment is never out of someone's sight. If neither of those matters to you, NFO is the sensible choice and we will say so.